PeptiLume

All products are sold strictly for laboratory and research purposes.

For Research Use Only (RUO).
Products are intended solely for laboratory and in vitro research purposes. Not for human consumption, veterinary use, clinical use, diagnostic use, therapeutic use, or animal experimentation. Not approved by the FDA for any human or veterinary application.

PREMIUM PEPTIDES. PRECISE RESEARCH

Cancellation

Policy

PeptiLume Cancellation Policy Website: Peptilume.com Last Updated: August 12, 2026.

All products sold by PeptiLume are strictly intended for laboratory research purposes only.

By accessing this website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by this Research Use Policy in full.

These products are not drugs, dietary supplements, cosmetics, or medical devices. They have not been evaluated or approved by the U.S. Food and Drug Administration (FDA) or any other regulatory authority for safety, efficacy, or any use in humans or animals.

1. Order Cancellation by the Customer

You may request to cancel an order only under the following conditions:

  • The order has not yet been processed or prepared for shipment.
  • You contact us promptly after placing the order.

Once an order has been processed, packed, or handed over to the shipping carrier, it cannot be cancelled.

How to Request a Cancellation To request a cancellation, contact us as soon as possible through the contact form on Peptilume.com and include:

  • Your full name
  • Order number
  • Email address used for the order

We will confirm whether the order is still eligible for cancellation. If the order has already been processed or shipped, the request will be denied and the order will proceed under our Shipping and Return Policy.

2. Order Cancellation by PeptiLume

We reserve the right to cancel any order at our sole discretion for any reason, including but not limited to:

  • Suspicion of fraud or unauthorized payment
  • Violation (or suspected violation) of our Terms and Conditions or Research Use Policy
  • Incorrect pricing or product information displayed on the website
  • Product unavailability or stock issues
  • Shipping restrictions to the provided address
  • Any other reason we deem necessary to protect the integrity of our business or comply with applicable laws

If we cancel your order, we will notify you via the email address provided at checkout and issue a full refund to the original payment method.

3. Refunds for Cancelled Orders

  • If an order is successfully cancelled before processing/shipment, a full refund will be issued to the original payment method.
  • Refund processing times typically take 5–10 business days, depending on your payment provider and financial institution.
  • We are not responsible for delays caused by banks or payment processors.

4. Important Notes

  • Cancellation requests are reviewed on a case-by-case basis.
  • Placing an order does not guarantee that it can later be cancelled.
  • This Cancellation Policy works in conjunction with our Shipping and Return Policy, Terms and Conditions, and Research Use Policy.
  • All products remain strictly for laboratory research use only, regardless of any cancellation.

5. Contact Us

For cancellation requests or questions about this policy, please contact us through the contact form on Peptilume.com and include your order number.

support@peptilume.com

By completing your purchase, you confirm that you have read, understood, and agree to this Cancellation Policy in its entirety.