2. Information We Collect

We may collect the following types of information:

Personal Information you provide to us

• Name, email address, phone number, billing and shipping address
• Payment information (processed by our third-party payment processors; we do not store full credit card numbers)
• Account credentials (if you create an account)
• Order history and communication preferences
• Any other information you voluntarily submit (e.g., contact form messages, research-use acknowledgments)

Automatically collected information

• IP address, browser type, device information, operating system
• Pages visited, time spent on pages, referring URLs
• Cookies, pixels, and similar tracking technologies

Information from third parties

Payment processors, shipping carriers, and analytics providers may provide us with limited information related to your transactions or Site usage.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you about your orders, account, or inquiries
• Provide customer support
• Improve and personalize the Site and our services
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations
• Enforce our Terms and Conditions and Research Use Policy
• Send administrative or promotional communications (you may opt out of marketing emails)

We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human involvement.

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating the Site, processing payments, shipping orders, analyzing data, or providing customer support. These parties are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Requirements: When required by law, subpoena, court order, or governmental request, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy.
• With Your Consent: When you explicitly authorize us to share information.

We do not sell your personal information in the traditional sense. However, under California law, certain sharing of data for advertising or analytics purposes may be considered a “sale” or “sharing.” You may opt out of such sharing (see Section 7 below).

5. Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, pixels, and similar technologies to:

• Remember your preferences
• Analyze Site traffic and usage
• Improve Site performance and security
• Deliver relevant content

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

We may use analytics tools (such as Google Analytics) that collect information about your use of the Site. These tools may set their own cookies.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal compliance purposes, or to resolve disputes).

When we no longer need the information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

California Residents (CCPA/CPRA) If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, or sell/share
• Request deletion of your personal information (subject to certain exceptions)
• Opt out of the sale or sharing of your personal information
• Correct inaccurate personal information
• Limit the use and disclosure of sensitive personal information
• Not be discriminated against for exercising your rights

To exercise these rights, please contact us using the information in Section 12. We will verify your request and respond within the timeframes required by law.

Other Rights You may also have the right to access, correct, or delete certain information we hold about you, or to object to or restrict certain processing. Contact us to make a request.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

10. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. International Users

The Site is operated from the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is posted. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact form on Peptilume.com or write to us at:

PeptiLume Irvine, California United States Website: Peptilume.com